Privacy Policy

CHANGES TO ORDERS: 

We don’t keep stock in hand of materials. We order everything needed shortly after your order has been placed so unfortunately, no changes can be made.

LIABILITY POLICY:

Please be aware that by purchasing a keepsake from Flappy Hands Creations and sending in your inclusions that you give permission to and free Flappy Hands Creations, owner, Jessica Jenkins, and all estate and associates of Jessica Jenkins from any liability of your inclusions.  We recommend that you DO NOT send the very last of any of your inclusions and that you reserve some at home. For inclusions that you send, we are released from ALL liability or legal pursuit for any accidents or loss to your inclusions including a fire, flood, studio robbery, Act of God, or other accidents.  Your order and sending of inclusions implies your agreement and understanding of this policy. You are also agreeing that your inclusion and piece may be used for marketing purposes.

RETURN/REFUND POLICY:

BECAUSE EACH PIECE IS HANDCRAFTED, WE DO NOT ACCEPT ANY RETURNS OR EXCHANGES. PLEASE BE 100% ON RING SIZE BEFORE ORDERING. IF A DIFFERENT SIZE IS NEEDED THERE WILL BE FEES BEFORE ORDER IS SENT OUT! IF FOR SOME REASON YOU ARE NOT SATISFIED WITH YOUR KEEPSAKE, PLEASE REACH OUT TO US AND WE WILL DO OUR BEST TO RESOLVE THE ISSUE. ANY DAMAGE THAT OCCURS DURING SHIPPING MUST BE REPORTED TO THE MAIL CARRIER IMMEDIATELY!

We DO NOT offer refunds of any kind. When contacting us regarding concerns, please send clear photos and a detailed description of your issue to flappyhandscreations@gmail.com.

Note that variations such as small air bubbles within the piece, mold lines, evidence of hand forming and hand sanding, bead caps not sitting 100% flush, breastmilk flakes and other small imperfections are all within the normal range of handmade jewelry. By purchasing from Flappy Hands Creations, you understand that your piece will not be 100% “flawless” and that is what makes each piece unique.

Flappy Hands Creations is not, under any circumstances, responsible for loss and/or damage in shipping.  We do not take responsibility for other businesses and their handling such as the United States Postal Service and other mail carriers.

Gift cards purchased from us are non-refundable no exceptions. Gift card purchases never expire.

Privacy Policy

Flappy Hands Creations operates the flappyhandscreations.com website.

This page is used to inform website visitors regarding our policies with the collection, use, and disclosure of Personal Information if anyone decided to use our Service, the flappyhandscreations.com website.

If you choose to use our Service, then you agree to the collection and use of information in relation with this policy. The Personal Information that we collect are used for providing and improving the Service. We will not use or share your information with anyone except as described in this Privacy Policy. Our Privacy Policy was created with the help of the Privacy Policy Template and the Privacy Policy Generator.

The terms used in this Privacy Policy have the same meanings as in our Terms and Conditions, which is accessible at flappyhandscreations.com, unless otherwise defined in this Privacy Policy.

Social Media Notice

If you choose to use our services then you understand and agree to your piece being displayed on our social media platforms. This is unless you submit a note or message us stating otherwise, we will then not post your piece and will respect your request for privacy.

Information Collection and Use

For a better experience while using our Service, we may require you to provide us with certain personally identifiable information, including but not limited to your name, phone number, and postal address. The information that we collect will be used to contact or identify you.

Log Data

We want to inform you that whenever you visit our Service, we collect information that your browser sends to us that is called Log Data. This Log Data may include information such as your computer’s Internet Protocol ("IP") address, browser version, pages of our Service that you visit, the time and date of your visit, the time spent on those pages, and other statistics.

Cookies

Cookies are files with small amount of data that is commonly used an anonymous unique identifier. These are sent to your browser from the website that you visit and are stored on your computer’s hard drive.

Our website uses these "cookies" to collection information and to improve our Service. You have the option to either accept or refuse these cookies, and know when a cookie is being sent to your computer. If you choose to refuse our cookies, you may not be able to use some portions of our Service. 

Security

We value your trust in providing us your Personal Information, thus we are striving to use commercially acceptable means of protecting it. But remember that no method of transmission over the internet, or method of electronic storage is 100% secure and reliable, and we cannot guarantee its absolute security.

Links to Other Sites

Our Service may contain links to other sites. If you click on a third-party link, you will be directed to that site. Note that these external sites are not operated by us. Therefore, we strongly advise you to review the Privacy Policy of these websites. We have no control over, and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. Thus, we advise you to review this page periodically for any changes. We will notify you of any changes by posting the new Privacy Policy on this page. These changes are effective immediately, after they are posted on this page.

Terms and Conditions

By ordering from this website, you are agreeing to the current turnaround times in which I’ve stated may fluctuate and varies.

By using this website, you agreed to accept all terms and conditions written in here. You must not use this website if you disagree with any of these Website Standard Terms and Conditions. These Terms and Conditions have been generated with the help of the Terms And Conditiions Sample and the Privacy Policy Generator.

Minors or people below 18 years old are not allowed to use this Website.

Intellectual Property Rights

Other than the content you own, under these Terms, Flappy Hands Creations own all the intellectual property rights and materials contained in this website.

You are granted limited license only for purposes of viewing the material contained on this website.

Restrictions

You are specifically restricted from all of the following:

publishing any Website material in any other media; selling, sublicensing and/or otherwise commercializing any Website material; publicly performing and/or showing any Website material; using this Website in any way that is or may be damaging to this Website; using this Website in any way that impacts user access to this Website; using this Website contrary to applicable laws and regulations, or in any way may cause harm to the Website, or to any person or business entity; engaging in any data mining, data harvesting, data extracting or any other similar activity in relation to this Website; using this Website to engage in any advertising or marketing.

Certain areas of this Website are restricted from being accessed by you and Flappy Hands Creations may further restrict access by you to any areas of this Website, at any time, in absolute discretion. Any user ID and password you may have for this Website are confidential and you must maintain confidentiality as well.

Your Content

In these Website Standard Terms and Conditions, "Your Content" shall mean any audio, video text, images or other material you choose to display on this Website. By displaying Your Content, you grant Flappy Hands Creations a non-exclusive, worldwide irrevocable, sub licensable license to use, reproduce, adapt, publish, translate and distribute it in any and all media. Your Content must be your own and must not be invading any third-party’s rights. Flappy Hands Creations reserves the right to remove any of Your Content from this Website at any time without notice.

No warranties

This Website is provided "as is," with all faults, and Flappy Hands Creations express no representations or warranties, of any kind related to this Website or the materials contained on this Website. Also, nothing contained on this Website shall be interpreted as advising you.

Limitation of liability

In no event shall Flappy Hands Creations shall be held liable for anything arising out of or in any way connected with your use of this Website whether such liability is under contract. Flappy Hands Creations shall not be held liable for any indirect, consequential or special liability arising out of or in any way related to your use of this Website. Flappy Hands Creations will not be held liable for any external jewelry/items sent to us. Please make sure to pack items in an easily identifiable box so it does not get lost in the mailing envelope/box. If it is not packed in a identifiable way you are risking us not seeing the bag and it getting disposed of. 

Indemnification

You hereby indemnify to the fullest extent Flappy Hands Creations from and against any and/or all liabilities, costs, demands, causes of action, damages and expenses arising in any way related to your breach of any of the provisions of these Terms.

Severability

If any provision of these Terms is found to be invalid under any applicable law, such provisions shall be deleted without affecting the remaining provisions herein.

Variation of Terms

Flappy Hands Creations is permitted to revise these Terms at any time as it sees fit, and by using this Website you are expected to review these Terms on a regular basis.

Assignment

Flappy Hands Creations is allowed to assign, transfer, and subcontract its rights and/or obligations under these Terms without any notification. However, you are not allowed to assign, transfer, or subcontract any of your rights and/or obligations under these Terms.

Entire Agreement

These Terms constitute the entire agreement between Flappy Hands Creations and you in relation to your use of this Website, and supersede all prior agreements and understandings.

Governing Law & Jurisdiction

These Terms will be governed by and interpreted in accordance with the laws of the State of us, and you submit to the non-exclusive jurisdiction of the state and federal courts located in us for the resolution of any disputes.

Shipping Policy

• If you ordered a keepsake item, the address to ship your inclusions to will be sent to you after an order has been placed.
• We are not responsible for any errors from USPS or any other carrier/business including lost packages.
• Make sure to include a piece of paper with your name and order number in the package with your inclusions.
• Please make sure to mail any inclusion to us Priority Express with a tracking number so we can make sure they arrive quickly and safely.
• Once you have the tracking number, please email us your name and order numbers to flappyhandscreations@gmail.com with Subject: “Tracking for Order # ___________ so we know to watch for your package. It’s very important to me to let you know when your package arrives and is safe with me so you have that reassurance and security.
• Turnaround time may fluctuate depending on influx of orders and my medical needs at the time. I’m autistic with moderate support needs and other medical needs. I try my best to keep all customers aware and updated when there’s any changes to the turnaround time but please be aware, a lot of things may be out of my control. Please be patient and don’t hesitate to ask any questions.
• We will update you throughout the entire process for anything you order.

Contact Information

If you have any questions about our privacy policy or anything else,  please email us at flappyhandscreations@gmail.com